Superior Open Source Solutions

Become our partner for your IT peace of mind, together we collaborate & innovate to bring future-facing solutions.

Why Obsidian Systems

Why Open Source?

Solutions are driven by market-demand making functionality relevant and flexible. Key principles of open standards and transparency decrease security risk with many eyes and peer reviews globally. 

Who we are

With 19 years of experience in refining it’s offering to you, we’ve got your back for EOS deployment, maintenance and expertise for your Open Source infrastructure, platform and software services.

Why Enterprise Open Source?

Harnessing rapid innovation of Open Source standards for enterprise-ready, certified, supported and infinitely scalable platforms for stable, efficient and resilient IT solutions.

Our unique services

Time constraints and business pressures can mean that maintenance is the last resort. Our skilled consultants are at your service. Our monthly retainer service offering gives you a choice of six service levels bundled with a Service Level Agreement. Obsidian Maintain allows for unique customisation around your server requirements with six service levels. We can monitor and report your service uptimes, heat maps, configurations and updates. We update on demand and manage all your compliance requirements including support, break-fix, administration and maintenance.

Monitored

  • Monitoring
  • Reporting
  • Maintenance
  • Support
  • Updates
  • Administration

For any Linux-based server that you would like monitored, without any support.

Unfortunately, we back away if there is a problem.  This package would suit your needs if you require notification on your server or application thresholds.

 

Serviced

  • Monitoring
  • Reporting
  • Maintenance
  • Support
  • Updates
  • Administration

This is ideal for a Disaster Recovery system and we make sure that it’s ready when you need it.

We are there to assist if your mission critical server goes down, with a smooth switch over to the DR.

Maintained

  • Monitoring
  • Reporting
  • Maintenance
  • Support
  • Updates
  • Administration

For a container, a system that does not require any updating ever. Work off the host OS so there is automated updates.
+ We have a value added service to administrative skills required for your server.

Managed

  • Monitoring
  • Reporting
  • Maintenance
  • Support
  • Updates
  • Administration

A full systems service for your mission critical systems.

+ Administration element as an added service for your mission critical environment.

Testimonials

  • "At NTT Group, we are extremely satisfied with Obsidian. We received quick and professional service from them. It’s just a pleasure to do business with them."

    - Andre Hamann (IT Manager)
  • "In 2010, Emakhazeni Local Municipality ICT Department looked to change over from Microsoft Exchange to Open Source Software (OSS). After doing some research, we were recommended to seek advice on OSS with Obsidian by Rectron (Pty) Ltd. That was the start of our relationship and it continues to...

    - Niall Carroll (Deputy Manager, ICT)
  • "The Obsidian Team have proven to be quite efficient in their support to AGA over the past 8 years. There were numerous times when we needed assistance with planned changes and break-fix incidents that they were on‐site through to resolution.

    They played a very important role in our clean...

    - Jacob van Aswegen (IT Manager)
  • "In Dekra Automotive's experience, not using Obsidian Systems will be a loss to any company or individual. If you want friendly, quick support with top notch knowledge 24 hours a day, Obsidian Systems is the only direction you should look.  Obsidian is a company that doesn’t beat around the bush...

    - Jonathan Wilson (IT Administrator)
GuruHut and Obsidian Systems to support Atlassian in Africa workshop
Local open source software supplier Obsidian Systems will join Atlassian solution experts and professionals at a one-day workshop in Cape Town on 23 February.   The Atlassian in Africa event...
Mon, 23 Feb 2015
Share tribal knowledge securely with Confluence Questions 2
We built Confluence Questions to help you share tribal knowledge and get answers to your questions at work. It’s helped us share broad, Atlassian-wide questions and get answers to specific...
via Atlassian Blogs
Tue, 3 Mar 2015
New in JIRA Service Desk 2.3: a better customer experience
We’ve been working hard on delivering a new kind of service desk – one that’s focused on changing the way teams help their customers. In JIRA Service Desk 2.3, we focused on...
via Atlassian Blogs
Tue, 3 Mar 2015
Red Hat Launches Cloud Innovation Practice to Fast-Track Cloud and DevOps Deployments
  Red Hat today announced the launch of the Red Hat Cloud Innovation Practice, a new global team of experts that will assist companies with more quickly on-ramping to the cloud.  
via Red Hat General
Tue, 3 Mar 2015
Data security: the hottest topic at Cloud Expo Europe 2015
There are over 2.4 billion users of the internet in the world right now, exploring over 634 million websites, consequently 90% of the world’s data is being produced online. It is predicted that by...
via Attix5
Tue, 3 Mar 2015