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    We provide future-facing solutions backed by reliable, economical and consistent service that allows you to innovate and collaborate for your business, where it counts.

Why Obsidian Systems

Who we are

With 20 years of experience in refining it’s offering to you, we’ve got your back for EOS deployment, maintenance and expertise for your Open Source infrastructure, platform and software services.

Why Open Source?

Solutions are driven by market-demand making functionality relevant and flexible. Key principles of open standards and transparency decrease security risk with many eyes and peer reviews globally.

Why Enterprise Open Source?

Harnessing rapid innovation of Open Source standards for enterprise-ready, certified, supported and infinitely scalable platforms for stable, efficient and resilient IT solutions.

Our unique services

Time constraints and business pressures can mean that maintenance is the last resort. Our skilled consultants are at your service. Our monthly retainer service offering gives you a choice of six service levels bundled with a Service Level Agreement. Obsidian Maintain allows for unique customisation around your server requirements with six service levels. We can monitor and report your service uptimes, heat maps, configurations and updates. We update on demand and manage all your compliance requirements including support, break-fix, administration and maintenance.

Monitored

  • Monitoring
  • Reporting
  • Maintenance
  • Support
  • Updates
  • Administration

For any Linux-based server that you would like monitored, without any support.

Unfortunately, we back away if there is a problem.  This package would suit your needs if you require notification on your server or application thresholds.

 

Serviced

  • Monitoring
  • Reporting
  • Maintenance
  • Support
  • Updates
  • Administration

This is ideal for a Disaster Recovery system and we make sure that it’s ready when you need it.

We are there to assist if your mission critical server goes down, with a smooth switch over to the DR.

Maintained

  • Monitoring
  • Reporting
  • Maintenance
  • Support
  • Updates
  • Administration

For a container, a system that does not require any updating ever. Work off the host OS so there is automated updates.
+ We have a value added service to administrative skills required for your server.

Managed

  • Monitoring
  • Reporting
  • Maintenance
  • Support
  • Updates
  • Administration

A full systems service for your mission critical systems.

+ Administration element as an added service for your mission critical environment.

Testimonials

  • "The Obsidian Team have proven to be quite efficient in their support to AGA over the past 8 years. There were numerous times when we needed assistance with planned changes and break-fix incidents that they were on‐site through to resolution.

    They played a very important role in our clean...

    - Jacob van Aswegen (IT Manager)
  • "At NTT Group, we are extremely satisfied with Obsidian. We received quick and professional service from them. It’s just a pleasure to do business with them."

    - Andre Hamann (IT Manager)
  • "In 2010, Emakhazeni Local Municipality ICT Department looked to change over from Microsoft Exchange to Open Source Software (OSS). After doing some research, we were recommended to seek advice on OSS with Obsidian by Rectron (Pty) Ltd. That was the start of our relationship and it continues to...

    - Niall Carroll (Deputy Manager, ICT)
  • "In Dekra Automotive's experience, not using Obsidian Systems will be a loss to any company or individual. If you want friendly, quick support with top notch knowledge 24 hours a day, Obsidian Systems is the only direction you should look.  Obsidian is a company that doesn’t beat around the bush...

    - Jonathan Wilson (IT Administrator)
Obsidian Systems, Talend unveil tech secrets for next-generation business
Leading provider of open source software and services Obsidian Systems together with industry partner Talend are teaming up to host a series of technology-centric information sessions running from 17...
Thu, 13 Jul 2017
Beyond English: Supporting multiple languages in Puppet modules
See how we’re using RuboCop to enable the community to create modules that are available in multiple languages.
via PuppetLabs
Fri, 18 Aug 2017
The new look of Confluence: more power to do your best work
Confluence's fresh new look is all about providing a more usable and accessible workspace. We have taken the core pieces of Confluence and simplified the UI so you can focus on the things that...
via Atlassian Blogs
Thu, 17 Aug 2017
We filed 100 support tickets to find out how to send better customer service email auto-replies
StatusPage filed 100 customer service emails to find out how some of the web's top companies handle support auto-reply emails.
via Atlassian Blogs
Wed, 16 Aug 2017
Catching up with Gosia Kowalska, product manager lead for JIRA Software Server
It’s an exciting time for the JIRA Software Server team. In the past 6 months, we’ve been hard at work on product improvements, new feature requests and setting our future vision with...
via Atlassian Blogs
Tue, 15 Aug 2017