•  

    We provide future-facing solutions backed by reliable, economical and consistent service that allows you to innovate and collaborate for your business, where it counts.

Why Obsidian Systems

Who we are

With 20 years of experience in refining it’s offering to you, we’ve got your back for EOS deployment, maintenance and expertise for your Open Source infrastructure, platform and software services.

Why Open Source?

Solutions are driven by market-demand making functionality relevant and flexible. Key principles of open standards and transparency decrease security risk with many eyes and peer reviews globally.

Why Enterprise Open Source?

Harnessing rapid innovation of Open Source standards for enterprise-ready, certified, supported and infinitely scalable platforms for stable, efficient and resilient IT solutions.

Our unique services

Time constraints and business pressures can mean that maintenance is the last resort. Our skilled consultants are at your service. Our monthly retainer service offering gives you a choice of six service levels bundled with a Service Level Agreement. Obsidian Maintain allows for unique customisation around your server requirements with six service levels. We can monitor and report your service uptimes, heat maps, configurations and updates. We update on demand and manage all your compliance requirements including support, break-fix, administration and maintenance.

Monitored

  • Monitoring
  • Reporting
  • Maintenance
  • Support
  • Updates
  • Administration

For any Linux-based server that you would like monitored, without any support.

Unfortunately, we back away if there is a problem.  This package would suit your needs if you require notification on your server or application thresholds.

 

Serviced

  • Monitoring
  • Reporting
  • Maintenance
  • Support
  • Updates
  • Administration

This is ideal for a Disaster Recovery system and we make sure that it’s ready when you need it.

We are there to assist if your mission critical server goes down, with a smooth switch over to the DR.

Maintained

  • Monitoring
  • Reporting
  • Maintenance
  • Support
  • Updates
  • Administration

For a container, a system that does not require any updating ever. Work off the host OS so there is automated updates.
+ We have a value added service to administrative skills required for your server.

Managed

  • Monitoring
  • Reporting
  • Maintenance
  • Support
  • Updates
  • Administration

A full systems service for your mission critical systems.

+ Administration element as an added service for your mission critical environment.

Testimonials

  • "In Dekra Automotive's experience, not using Obsidian Systems will be a loss to any company or individual. If you want friendly, quick support with top notch knowledge 24 hours a day, Obsidian Systems is the only direction you should look.  Obsidian is a company that doesn’t beat around the bush...

    - Jonathan Wilson (IT Administrator)
  • "At NTT Group, we are extremely satisfied with Obsidian. We received quick and professional service from them. It’s just a pleasure to do business with them."

    - Andre Hamann (IT Manager)
  • "In 2010, Emakhazeni Local Municipality ICT Department looked to change over from Microsoft Exchange to Open Source Software (OSS). After doing some research, we were recommended to seek advice on OSS with Obsidian by Rectron (Pty) Ltd. That was the start of our relationship and it continues to...

    - Niall Carroll (Deputy Manager, ICT)
  • "The Obsidian Team have proven to be quite efficient in their support to AGA over the past 8 years. There were numerous times when we needed assistance with planned changes and break-fix incidents that they were on‐site through to resolution.

    They played a very important role in our clean...

    - Jacob van Aswegen (IT Manager)
Obsidian opts for Attix5 to safeguard client’s data
A close-knit partnership between Open Source (OS) software supplier Obsidian Systems and global developer and provider of data protection software and cloud solutions Attix5 has resulted in...
Thu, 13 Aug 2015
Light Up Your Monitoring With Opsview and a Raspberry Pi
Dashboards and reports are brilliant ways to keep an eye on your systems, and an e-mail or ticket straight into your ticketing system lets you know about critical issues. However, nothing can beat a...
via Opsview
Fri, 28 Aug 2015
Puppet Enterprise Console Password Reset
Learn to do a PE Console password reset with Support Documentation Intern Suzie Baunsgard.
via PuppetLabs
Thu, 27 Aug 2015
Changes for EDB Failover Manager 2.0
EDB Failover Manager 2.0 includes several changes from 1.X. The user's guide contains information on upgrading and a full description of the properties. read more
via EnterpriseDB
Wed, 26 Aug 2015
The UK Government Needs to Take a Stand on Open Source
Recent weeks have been strange in the world of enterprise software. It is as though we have properly broken a cycle of frustration among enterprise customers. You recognize the cycle. That’s...
via EnterpriseDB
Wed, 26 Aug 2015